FAQ

Frequently Asked Questions

General

  • What time is check-in / check-out?  3:00pm / 11:00am
  • What is the minimum age requirement to check-into the room? 21
  • What do you charge for Wi-Fi? Nothing! It's complimentary!
  • Do guests have private bathrooms? Yes! All rooms have private baths, and in-room controlled air conditioning and heat.
  • Is smoking allowed? The hotel is non-smoking, however, smoking is permitted outdoors in the open courtyard area.
  • Are pets allowed? No, but our sister properties, Olde Harbour Inn and East Bay Inn, accept pets.  
  • Are children allowed? No, but we suggest The Marshall House, East Bay Inn or Olde Harbour Inn.

Directions & Parking

  • Where do we park and how much is it? The Kehoe House has a private parking lot near the Inn. You may purchase a 24-hour parking pass for $15.
  • Do you offer a shuttle service from the airport? We do not offer a shuttle service. The airport is about 15.5 miles from downtown Savannah. A taxi ride to the airport generally costs $20-30. 
  • What are your cross streets? The Kehoe House faces Columbia Square and is at the corner of Habersham and State Streets.

Time & Location of Food Amenities

  • Breakfast? A cooked-to-order breakfast is served in the dining room from 7:30-10:00am  
  • What times may I have breakfast delivered to my room? 8:00am, 8:30am, 9:00am, and 9:30am
  • Evening reception? Hors d'oeuvres and wine are served in the parlor from 5:00-7:00pm
  • Coffee and desserts? Served in the parlor from 8:30-10:00pm

Reservations

  • How do I view my reservations? Use this Link to view, cancel, or modify your reservation
  • I booked on a website other than the hotel's website. How do I cancel or change my reservation? You must contact the website you used to make your reservation.
  • What is the cancellation policy? Cancellations must be made 7 days in advance.
  • What is the Savannah hotel/motel tax? 13%
  • Are there other fees? Yes, the State of Georgia requires a $5 per room, per night fee.
  • What are the Special Conditions for St. Patrick's Day stays? Cancellations must be received by February 1, 2017 for the St. Patrick's Day Celebration (March 17-18, 2018). A one-night deposit is taken at the time of booking with the remainder due on February 2nd.
  • What are the Special Conditions for the Rock 'n' Roll Marathon? Cancellations must be received six weeks prior to the Rock 'n' Roll Marathon (November 3, 2017) reservations. A one night deposit is taken at the time of booking with the remainder due six weeks prior to the event.

Guest Reviews 5 out of 5 based on 794 reviews