Frequently Asked Questions
General Savannah Hotel Questions
Yes, The Marshall House offers complimentary wifi to our guests.
While the Marshall House is not pet-friendly; our sister properties, Olde Harbour Inn & East Bay Inn, have great pet-friendly rooms. Both are within an easy walking distance to The Marshall House's Broughton Street location, and they even have dog treats and a little gift for your pup!
If you book directly with The Marshall House, you will be on a priority list for early check-in.
Yes, The Marshall House has accessible rooms for our guests.
Check-in: 3pm & Check-out: 11am
The minimum age requirement is 21 years old.
Nope! But, you can smoke 10+ feet outside the door. That's the Savannah rule.
Children are very, very welcome here at The Marshall House. Plus, the little ones under age 13 stay free. Two other child-friendly Savannah hotels are Olde Harbour Inn and East Bay Inn.
Directions & Parking
The Marshall House offers valet parking for $32 per day. Guests who book directly with The Marshall House (on our website or via the phone) will receive the discounted rate of $27 per day parking. This discount is not available when reservations are made through 3rd party travel websites like Expedia, Booking.com, and other similar sites.
You'll save $5 per day on valet parking if you book here on our website with our Direct Booking Bonus.
We do not offer a shuttle service, but we're happy to help you get one. The airport is 15.4 miles from downtown Savannah. A taxi ride to the airport generally costs $28 for the first person; $5 for each additional person. Uber and Lyft are also available for less.
The Marshall House faces Broughton Street at the corner of Broughton and Drayton Streets.
Time & Location of Food Amenities
A deluxe continental breakfast is available at 45 Bistro from 7-10 am
Wine and cheese are served in the Library from 5-6:30 pm. There's also a history talk or live music during this time.
Cancellations must be made 7 days in advance for weekends and special events; most week days require only a 3 day cancellation policy. If you booked a pre-pay rate, that reservation may not be canceled. There are special cancellation policies for holidays and special events.
Yes, the State of Georgia requires a $5 per room, per night fee. The City of Savannah charges a $1 per room, per night fee.
The Marshall House does charge a $25 amenity fee. Included in the fee are two breakfasts at 45 Bistro ($10.95 for non-guests); wine and cheese reception and entertainment nightly, professional concierge services, enhanced WiFi throughout the hotel, and more.
Cancellations must be received by Feb 1 for the St. Patrick's Day Celebration (March 15-17). A valid credit card number is taken at the time of booking with the full, non-refundable deposit due on February 2nd.
Cancellations must be received six weeks prior to the Rock 'n' Roll Marathon reservations. A valid credit card number is taken at the time of booking with the full, non-refundable deposit due six weeks prior to the event.